Customer Service Fundamentals
Completed by ILONA CORNACCHIA
July 1, 2025
14 hours (approximately)
ILONA CORNACCHIA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Critical Thinking and Problem Solving
- Category: Customer Engagement
- Category: Customer Support
- Category: Problem Solving
- Category: Service Management
- Category: Telephone Skills
- Category: Client Support
- Category: Personal Attributes
- Category: Communication
- Category: Call Center Experience
- Category: Greeting Customers
- Category: Customer experience improvement

