Digital Marketing: Customer Engagement Strategy
Completed by NU KIM NGAN HOANG
December 3, 2019
12 hours (approximately)
NU KIM NGAN HOANG's account is verified. Coursera certifies their successful completion of Digital Marketing: Customer Engagement Strategy
What you will learn
Understand how digital technologies, data, and consumer behavior jointly shape modern marketing strategy
Learn to design content that is discoverable, shareable, and optimized for both humans and algorithms
Analyze the role of influencers, communities, and creators in building brand authenticity and trust
Examine how artificial intelligence transforms customer experience, personalization, and service delivery
Skills you will gain
- Category: Driving engagement
- Category: Data Visualization
- Category: Social Media Marketing
- Category: Marketing Strategy and Techniques
- Category: Digital Brand Strategy
- Category: Marketing Communications
- Category: Content Marketing
- Category: Generative AI
- Category: MarTech
- Category: Cross-Channel Marketing
- Category: Data Analysis
- Category: Customer Engagement
