Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Meline Danielyan
May 14, 2026
2 hours (approximately)
Meline Danielyan's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: Verbal Communication Skills
- Category: Sales
- Category: Persona Development
- Category: Closing (Sales)
- Category: Brand Loyalty
- Category: Rapport Building
- Category: Customer Retention
- Category: Target Market
- Category: General Sales Practices
- Category: Target Audience
- Category: Business-To-Consumer
- Category: Product Knowledge
