Customer Service Fundamentals
Completed by Shabo Mulic
December 7, 2018
14 hours (approximately)
Shabo Mulic's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Engagement
- Category: Service Management
- Category: Client Support
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Call Center Experience
- Category: Personal Attributes
- Category: Customer Service
