Customer Service Fundamentals
Completed by Leena Adel Abu Ja'sa
February 9, 2023
14 hours (approximately)
Leena Adel Abu Ja'sa's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
- Category: Empathy
