Customer Service Fundamentals
Completed by Iryna Lanovyk
May 24, 2025
14 hours (approximately)
Iryna Lanovyk's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Greeting Customers
- Category: Problem Solving
- Category: Persistence
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement

