Lead Management in Salesforce
Completed by Odalys Urias Garcia
November 16, 2025
29 hours (approximately)
Odalys Urias Garcia's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Support
- Category: Salesforce
- Category: Campaign Management
- Category: Prospecting and Qualification
- Category: Data Import/Export
- Category: Sales Operations
