Customer Service Fundamentals
Completed by Tumelo Letsoalo
October 30, 2023
14 hours (approximately)
Tumelo Letsoalo's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Empathy
- Category: Service Management
- Category: Service Level
- Category: Help Desk Support
- Category: Customer Service
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Problem Solving
- Category: Operations Support Systems
- Category: Critical Thinking and Problem Solving
- Category: Technical Support and Services
