Customer Service Fundamentals
Completed by Jack Warren
March 28, 2026
14 hours (approximately)
Jack Warren's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Relationship Management
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Concision
