Quality Improvement and Management
Completed by Abdul Moiz
August 27, 2025
10 hours (approximately)
Abdul Moiz's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Customer experience improvement
- Category: Process Improvement
- Category: Product Improvement
- Category: Customer experience strategy (CX)
- Category: Quality Assurance and Control
- Category: Quality Control
- Category: Quality Improvement
- Category: Technical Standard
- Category: Quality Management
- Category: Quality Monitoring
- Category: ISO 9000 Series
- Category: Product Quality (QA/QC)
