Lead Management in Salesforce
Completed by Seana Murphy Dorich
November 10, 2025
29 hours (approximately)
Seana Murphy Dorich's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Customer Relationship Management (CRM) Software
- Category: Data Entry
- Category: Sales Prospecting
- Category: Data Import/Export
- Category: Sales Operations
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
- Category: Sales Process
