Business-to-Consumer (B2C) Sales Strategies and Techniques
Completed by Menna Hamdy
March 25, 2026
2 hours (approximately)
Menna Hamdy's account is verified. Coursera certifies their successful completion of Business-to-Consumer (B2C) Sales Strategies and Techniques
What you will learn
Demonstrate an understanding of B2C Sales and identify relevant examples.
Apply strategies to identify your target audience.
Demonstrate effective communication and product knowledge to build consumer trust.
Apply basic sales techniques to convert prospects into customers.
Skills you will gain
- Category: General Sales Practices
- Category: Target Market
- Category: Sales
- Category: Persona Development
- Category: Verbal Communication Skills
- Category: Closing (Sales)
- Category: Rapport Building
- Category: Customer Retention
- Category: Brand Loyalty
- Category: Customer Relationship Building
- Category: Sales Prospecting
- Category: Selling Techniques
