Customer Service Fundamentals
Completed by Titilope Sandra Oladele
September 24, 2023
14 hours (approximately)
Titilope Sandra Oladele's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Empathy
- Category: Telephone Skills
- Category: Communication
- Category: Personal Attributes
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer Support
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Service

