Building AI Powered Chatbots Without Programming
Completed by Norma Barker
June 29, 2026
14 hours (approximately)
Norma Barker's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: Generative AI
- Category: Self Service Technologies
- Category: AI Personalization
- Category: Application Deployment
- Category: Generative AI Agents
- Category: Customer Service
- Category: No-Code Development
- Category: Context Management
- Category: Customer experience improvement
- Category: AI Workflows
