Salesforce Basics
Completed by Ishita Purohit
April 28, 2024
4 hours (approximately)
Ishita Purohit's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Engagement
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Security Management
- Category: Customer Success Management
- Category: Marketing Automation
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Customer Communications Management
