Customer Service Fundamentals
Completed by PRINCESS OGECHI EMMA NJOKU
April 11, 2022
14 hours (approximately)
PRINCESS OGECHI EMMA NJOKU's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Process Management
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Problem Solving
- Category: Communication
- Category: Customer Service
- Category: Telephone Skills

