Customer Service Fundamentals
Completed by Raffaello Ricciato
July 14, 2025
14 hours (approximately)
Raffaello Ricciato's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Concision
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Help Desk Support
- Category: Empathy
- Category: Customer Service
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Critical Thinking and Problem Solving
- Category: Communication
