Marketing analytics: Know your customers
Completed by Utsa Banerjee
November 9, 2023
20 hours (approximately)
Utsa Banerjee's account is verified. Coursera certifies their successful completion of Marketing analytics: Know your customers
What you will learn
Analyse the concept of customer value and its importance to an organisation.
Explore the types of customer data that are collected, both by traditional and digital methods.
Examine the tools used and determine what works best to solve which problem.
Use customer data to both understand the current situation and develop and drive strategy.
Skills you will gain
- Category: Customer Data Management
- Category: Customer Analysis
- Category: Social Media Marketing
- Category: Marketing Effectiveness
- Category: Analytics
- Category: Marketing Strategies
- Category: Digital Marketing
- Category: Data-Driven Marketing
- Category: Big Data
- Category: Digital Media Strategy
- Category: Marketing Analytics
- Category: Data Integration
