Quality Improvement and Management
Completed by Loura Waleed Safadi
November 27, 2025
11 hours (approximately)
Loura Waleed Safadi's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Continuous Improvement Process
- Category: Quality Monitoring
- Category: Statistical Process Controls
- Category: User Feedback
- Category: Quality Management
- Category: Process Improvement
- Category: Product Improvement
- Category: ISO 9000 Series
- Category: Quality Improvement
- Category: Technical Standard
- Category: Quality Management Systems
- Category: Customer experience strategy (CX)
