Quality Improvement and Management
Completed by Benito Francesco Gaeta
February 27, 2025
11 hours (approximately)
Benito Francesco Gaeta's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Customer experience improvement
- Category: Quality Control
- Category: Continuous Improvement Process
- Category: Quality Monitoring
- Category: Statistical Process Controls
- Category: User Feedback
- Category: Service Improvement
- Category: Quality Assessment
- Category: Technical Standard
- Category: Quality Management Systems
- Category: Product Improvement
- Category: Quality Improvement
