Introduction to Customer Service
Completed by Ebonie Piper
May 31, 2024
18 hours (approximately)
Ebonie Piper's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Positivity
- Category: Ability To Meet Deadlines
- Category: Time Management
- Category: Empathy
- Category: Customer Support
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Communication
- Category: Transaction Processing

