Customer Service Fundamentals
Completed by RaLane Brunner
February 23, 2026
14 hours (approximately)
RaLane Brunner's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Empathy
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Personal Attributes
- Category: Communication
- Category: Call Center Experience
- Category: Process Management
- Category: Help Desk Support

