Salesforce Basics
Completed by Shaik Dastagir
September 14, 2023
4 hours (approximately)
Shaik Dastagir's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Customer Relationship Management (CRM) Software
- Category: Marketing Management
- Category: Stakeholder Engagement
- Category: Security Management
- Category: Customer Success Management
- Category: Account Management
- Category: Business Reporting
- Category: Salesforce
- Category: Data Security
- Category: Customer Relationship Management
- Category: Marketing Automation
