Lead Management in Salesforce
Completed by Isaac Ishmael Lloyd
June 11, 2025
29 hours (approximately)
Isaac Ishmael Lloyd's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Data Import/Export
- Category: Sales Pipelines
- Category: Lead Generation
- Category: Customer Relationship Management (CRM) Software
- Category: Prospecting and Qualification
- Category: Sales Prospecting
- Category: Sales Management
- Category: Salesforce
- Category: Sales Support
- Category: Data Entry
- Category: Sales Operations
- Category: Sales Development
