Salesforce Basics
Completed by Austin Oprean
January 13, 2024
4 hours (approximately)
Austin Oprean's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Cloud-Based Integration
- Category: Stakeholder Engagement
- Category: Sales Development
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: User Accounts
- Category: Data Management
- Category: Marketing Management
