Quality Improvement and Management
Completed by Ashraf Mustafa Albashir Yousef
April 14, 2025
10 hours (approximately)
Ashraf Mustafa Albashir Yousef's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Product Improvement
- Category: Service Improvement
- Category: Quality Management Systems
- Category: User Feedback
- Category: Quality Control
- Category: Product Quality (QA/QC)
- Category: Customer experience strategy (CX)
- Category: Continuous Quality Improvement (CQI)
- Category: Quality Assessment
- Category: Quality Improvement
- Category: Quality Management
- Category: Quality Monitoring
