Introduction to Customer Service
Completed by Deirdre O'Hara
October 12, 2024
18 hours (approximately)
Deirdre O'Hara's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Problem Solving
- Category: Communication
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Time Management
- Category: Call Center Experience
- Category: Empathy
- Category: Customer Service

