Customer Service Fundamentals
Completed by ADEWALE THOMAS
January 11, 2020
14 hours (approximately)
ADEWALE THOMAS's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Relationship Management
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Concision
