Lead Management in Salesforce
Completed by Oliver Schäfer
December 8, 2021
29 hours (approximately)
Oliver Schäfer's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Prospecting and Qualification
- Category: Sales Prospecting
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Sales Pipelines
- Category: Data Entry
- Category: Lead Generation
- Category: Data Import/Export
