Customer Service Fundamentals
Completed by MARCO CASTELLI
May 30, 2022
14 hours (approximately)
MARCO CASTELLI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Empathy
- Category: Greeting Customers
- Category: Client Support
- Category: Communication
- Category: Telephone Skills
- Category: Customer Complaint Resolution
- Category: Customer Service
- Category: Technical Support and Services
- Category: Customer experience improvement
