Customer Service Fundamentals
Completed by MARCO CASTELLI
May 30, 2022
14 hours (approximately)
MARCO CASTELLI's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Greeting Customers
- Category: Customer Support
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Communication
