Customer Service Fundamentals
Completed by MARIYAM FAKHREE SATHLIYA
July 31, 2019
14 hours (approximately)
MARIYAM FAKHREE SATHLIYA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
- Category: Empathy
