Salesforce Basics
Completed by Ingrid Bogard
January 19, 2024
4 hours (approximately)
Ingrid Bogard's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Engagement
- Category: User Accounts
- Category: Marketing Management
- Category: Data Management
- Category: Customer Relationship Management
- Category: Account Management
- Category: Marketing Automation
