Introduction to Customer Service
Completed by Monzer Mohmadalhassan Alkhadir Mohmadkhair
April 21, 2025
18 hours (approximately)
Monzer Mohmadalhassan Alkhadir Mohmadkhair's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Communication
- Category: Call Center Experience
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
