Building Trust: Ethics for AI-powered Chatbots
Completed by Nell Cantrill
February 10, 2026
4 hours (approximately)
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What you will learn
Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.
Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.
Assess the current state of data privacy, consent, and transparency in modern business AI implementations.
Illustrate the significance of bias and fairness in AI-powered chatbots.
Skills you will gain
- Category: Business Ethics
- Category: Ethical Standards And Conduct
- Category: Accountability
- Category: Personally Identifiable Information
- Category: Information Privacy
- Category: Informed Consent
- Category: Data Ethics
- Category: Artificial Intelligence
- Category: Responsible AI
- Category: Self Service Technologies
- Category: ChatGPT
- Category: General Data Protection Regulation (GDPR)
