Customer Service Fundamentals
Completed by Brandi Beyer
November 24, 2023
14 hours (approximately)
Brandi Beyer's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Critical Thinking and Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Customer Complaint Resolution
- Category: Customer and Client Support
- Category: Greeting Customers

