Introduction to Customer Service
Completed by Matthew Letson
February 16, 2025
18 hours (approximately)
Matthew Letson's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Call Center Experience
- Category: Ability To Meet Deadlines
- Category: Empathy
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Time Management
- Category: Active Listening
- Category: Positivity
- Category: Greeting Customers
- Category: Retail Store Operations
- Category: Conflict Management
- Category: Customer Complaint Resolution

