Salesforce Introduction
Completed by BRIAN Jeffrey BARRINGER
January 31, 2025
5 hours (approximately)
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What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Data Management
- Category: Role-Based Access Control (RBAC)
- Category: User Provisioning
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Cloud Applications
- Category: Identity and Access Management
- Category: Email Automation
- Category: Account Management
