Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Completed by Shirley I. James
October 9, 2018
5 hours (approximately)
Shirley I. James's account is verified. Coursera certifies their successful completion of Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
What you will learn
Describe a minimum of four key events in the history of patient safety and quality improvement.
Define the key characteristics of high reliability organizations.
Explain the benefits of having strategies for both proactive and reactive systems thinking.
Skills you will gain
- Category: Risk Management
- Category: Continuous Quality Improvement (CQI)
- Category: Health Care
- Category: Systems Thinking
- Category: Health Systems
- Category: Patient Safety
- Category: Safety Standards
- Category: Risk Analysis
- Category: Quality Improvement

