Influencing People
Completed by Diana Paola Basto
June 22, 2017
11 hours (approximately)
Diana Paola Basto's account is verified. Coursera certifies their successful completion of Influencing People
What you will learn
Gain influence tactics to become more persuasive and influential in working with your superiors, peers, and even subordinates.
Build and maintain high-quality relationships to maximize your informal power and ability to influence others.
Distinguish between influence and manipulation.
Skills you will gain
- Category: Tactfulness
- Category: Rapport Building
- Category: Leadership
- Category: Trustworthiness
- Category: Relationship Management
- Category: Organizational Structure
- Category: Persuasive Communication
- Category: Social Skills
- Category: Communication
- Category: Leadership Development
- Category: Decision Making
- Category: Public Speaking
