Salesforce Agentforce: Build & Deploy Intelligent Agents
Completed by Neelam Rawat
August 29, 2026
7 hours (approximately)
Neelam Rawat's account is verified. Coursera certifies their successful completion of Salesforce Agentforce: Build & Deploy Intelligent Agents
What you will learn
Describe how Agent Connections, Data Library, and action lifecycles enable secure system, data, and context integration.
Implement agent actions, flows, triggers, and governance to design cohesive end-to-end automation experiences.
Analyze how Data Cloud models and real-time signals shape agent context and decision intelligence.
Optimize agent performance through testing, reasoning traces, and accuracy metrics to ensure production readiness.
Skills you will gain
- Category: Automation
- Category: Data Architecture
- Category: Generative AI Agents
- Category: Data Security
- Category: AI Workflows
- Category: Artificial Intelligence
- Category: Agentic Workflows
- Category: Data Governance
- Category: Prompt Patterns
- Category: AI Enablement
- Category: Business Requirements
- Category: AI Security

