Introduction to Customer Service
Completed by YESSICA LORENZO
August 20, 2024
18 hours (approximately)
YESSICA LORENZO's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Non-Verbal Communication
- Category: Customer Support
- Category: Problem Solving
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Root Cause Analysis
- Category: Communication
- Category: Transaction Processing
- Category: Customer Service
- Category: Time Management

