Technical Support Fundamentals
Completed by Shannon Hepburn
June 26, 2018
18 hours (approximately)
Shannon Hepburn's account is verified. Coursera certifies their successful completion of Technical Support Fundamentals
Skills you will gain
- Category: Technical Support
- Category: Help Desk Support
- Category: Technical Writing
- Category: Information Technology
- Category: Customer Support
- Category: Network Support
- Category: Desktop Support
- Category: Package and Software Management
- Category: Technical Support and Services
- Category: Technical Documentation
- Category: General Networking
- Category: Hardware Troubleshooting
