Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Om Sajwan
February 11, 2026
10 hours (approximately)
Om Sajwan's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Strategic Marketing
- Category: Customer experience strategy (CX)
- Category: Customer Insights
- Category: Customer Relationship Building
- Category: Customer Advocacy
- Category: Customer Analysis
- Category: Loyalty Programs
- Category: Cost Reduction
- Category: Value Propositions
- Category: Culture Transformation
- Category: Customer Relationship Management
- Category: Cost Accounting

