Salesforce Basics
Completed by Astha Sachan
February 21, 2023
4 hours (approximately)
Astha Sachan's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Customer Engagement
- Category: User Accounts
- Category: Customer Success Management
- Category: Salesforce
- Category: Customer Communications Management
- Category: Data Security
- Category: Customer Relationship Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
