Communication in the 21st Century Workplace
Completed by Shyh-Chi Chen
March 20, 2017
10 hours (approximately)
Shyh-Chi Chen's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Intercultural Competence
- Category: Diversity and Inclusion
- Category: Team Collaboration
- Category: Demography
- Category: Telecommuting
- Category: Self-Awareness
- Category: Business Communication
- Category: Communication
