Customer Service Fundamentals
Completed by Gladys Wanjiru Mwangi
September 5, 2023
14 hours (approximately)
Gladys Wanjiru Mwangi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Communication
- Category: Personal Attributes
- Category: Process Management
- Category: Service Level

