Call Center Customer Service
Completed by Sarah Ephraim Bot
February 16, 2024
19 hours (approximately)
Sarah Ephraim Bot's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Data Entry
- Category: De-escalation Techniques
- Category: Problem Solving
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Customer Complaint Resolution
- Category: Personal Development
- Category: Growth Mindedness
- Category: Collaboration
- Category: Telephone Skills
- Category: Performance Metric

