Salesforce Basics
Completed by Seema
March 22, 2021
4 hours (approximately)
Seema 's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Salesforce
- Category: Security Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Enablement
- Category: Data Security
- Category: Data Management
- Category: Marketing Management
- Category: Account Management
- Category: Customer Relationship Management
- Category: Cloud-Based Integration
