Introduction to Customer Service
Completed by Shiela Mae Gabule
June 30, 2025
18 hours (approximately)
Shiela Mae Gabule's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Time Management
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Greeting Customers
- Category: Customer Support
- Category: Empathy
- Category: Ability To Meet Deadlines
- Category: Root Cause Analysis
- Category: Retail Sales
- Category: Positivity
- Category: Non-Verbal Communication
- Category: De-escalation Techniques
